Stop focusing on closing sales and start getting curious.
Post by Ben Paul, Director – New Zealand There’s a classic scene in Glengarry Glen Ross when Alec Baldwin gives...
Worried your pitch is boring? Do this one thing to set yourself apart.
By Keith Dugdale I think we all pretty much know that the briefs clients issue with Requests for Proposals (RFPs)...
What should you do when your client asks you for a discount?
You’ve got this great client. Let’s call him Phil. You’ve been working together for years, and you think the...
Is your firm ready for these new competitors?
by Keith Dugdale Everyone knows that in a B2B and B2C world, competition has never been so extreme. The internet coupled...
5 great questions to ask to really understand your client’s business
I love the start of a new year. Not just because it always means I will be skiing in knee deep powder in Whistler, the...
Repairing broken trust – what VW can learn from Marion Jones
Image by the Sydney Morning Herald A guest blog by Ben Paul Someone asked me the other day whether I think VW can ever...