How to build and maintain client relationships remotely
This article was first published on Flying Solo. By Keith Dugdale. You’re working from home. It’s likely you won’t...
How to get value from your client relationship skills program
By Jon Huxley Relationships based on trust drive an organisations ability to grow and differentiate themselves in the...
How to reduce your chances of getting asked for a discount
Some time ago I wrote a post about what to do when you get asked for a discount. Few people handle this request well...
GUEST POST: Why we banned timesheets at our consultancy
To timesheet or not to timesheet – that seems to be a very common question. While timesheeting is more common than...
My 7 favourite books on business and trust for your holiday reading list
If you’re anything like me, Christmas time not only means time to unwind, spend time with the family and drinks lots...
Why you need to stop asking this question in sales meetings
Recently I asked a group of people I was working with in an engineering firm what they think is one of the most overused...