Keith was recently utilised at an offsite day where a large part of the day was to present/speak to approximately 60 mid/senior management level people across a professional services firm. Not having had any prior interaction with anyone in the organisation and trying to immediately gain rapport and engagement across a large and broad group was not an easy task. What came across though was a myriad of real experience with multiple clients in multiple industries, real examples of ways to address real life problems which are changing in the working environment and notably, the sales process and cycle.
Keith was up tempo, challenging and, most importantly, suggested real solutions that had merit. It is very easy for people to either hide at these events or pay it lip service. Clearly, however, the interaction and engagement of the group from the very start indicated that what he said resonated. Clearly he has a wealth of experience, however what was most notable was his ability to pick the salient points and draw things back to very basic starting points rather than labour in confusion. From our perspective this wasn’t an academic exercise but a practical one to gain insights as to what other organisations are doing right and wrong in adapting their processes to offer most chance of success. Keith did that in droves. The value add was in offering solutions.