According to Brent Thomas, it’s trust based relationships that matter most in business. And he should know – having just beaten an impressive field of candidates to win the national Client Choice Awards Most-Client Focused Engineer of the Year award for 2016.
“After every meeting, the client needs to leave with a feeling that you are easy to deal with, that you truly have their interests at heart, and you’re providing value out of the interaction,” Brent says. Unfortunately, he sees a lot of people in engineering, and business, that still h [...]
A couple of weeks ago I had the pleasure of chatting with Graeme Jennings on a visit to Perth. Having already spoken with Australia’s most client-focused engineer and most client-focussed lawyer for 2015, I was intrigued to find out what similarities, if any, I would find in Australia’s most client-focused accounta [...]
When I walked into the reception area of Wood & Grieve Engineers in Melbourne at 5:15pm on a Monday afternoon to interview Grant Holman, the recent winner of the 2015 Financial Review Client Choice Awa [...]